Shipping Options
Receive free standard shipping within Canada for purchases of over $50, excluding taxes, when signed into an aritzia.com account.
| SERVICE | SHIPPING CHARGE | ORDER PLACED | ORDER DELIVERED** |
| STANDARD | $7.50 | ANYTIME | 1-4 BUSINESS DAYS |
| EXPRESS | $10 | ANYTIME | 1-3 BUSINESS DAYS |
| PRIORITY | $15 | MONDAY – FRIDAY BEFORE 2PM | NEXT BUSINESS DAY |
| MONDAY – SUNDAY AFTER 2PM | 2 BUSINESS DAYS |
How and Where We Ship
Hey fashion lovers! Here’s everything you need to know about how we get your fabulous finds to you from Finovid.ca:
Shipping Locations
We ship across Canada, making sure everyone can enjoy our trendy outfits no matter where they are.
Shipping Methods and Timeline
- Standard Shipping: $7.50, 1-4 business days. Free for orders over $50 (excluding taxes) when signed into an account.
- Express Shipping: $10, 1-3 business days.
- Priority Shipping: $15, next business day if ordered before 2 PM, 2 business days otherwise.
Order Cut-Off Times:
- Standard Shipping: Orders placed before 3 PM (Mon-Fri) ship the same day. Orders after this time ship the next business day.
- Express & Priority Shipping: Orders placed before 2 PM (Mon-Fri) ship the same day. Orders after this time ship the next business day.
Shipping Restrictions
- P.O. Boxes: Standard shipping only. Allow extra time for delivery.
- Multiple Addresses: One address per order. For multiple addresses, place separate orders.
Taxes and Duties
- Taxes: Calculated at checkout based on your location.
- Duties: No additional duties for shipments within North America.
Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Summary page.
No additional duty charges will be applicable to shipments within North America.
Purchases made using Aritzia, Tna, or Wilfred Gift Cards will be charged applicable taxes.
See our Payment & Security terms.
Order Tracking Information
Shipping Confirmation & E-Receipt Email
- Once an order has shipped, we’ll send you an email with the tracking number.
- Click the link in the email to track the progress of your shipment.
Order History
You can also track your order in your order history.
- Sign into your account and click Order History. If you used Guest Checkout and do not have an Finovid account, just click Order Tracking at the bottom of the page and fill in your information.
- Click “View Order” in your order history.
- Click “Track Items” to get the tracking information for your order.
It may take up to 72 hours for your tracking number to be activated.
Refused Shipments
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact Finovid Concierge so that we can get you sorted.
If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.
Redirecting An Order
Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!
